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Reduce your financial risk and support your tenants

Reduce your risk of rent arrears and support tenants living in your property with a range of services available at Housing Hand.

Whether it’s remaining compliant with ID verification, being provided with free tenant leads or assurance that your rent is being paid 100% of the time, Housing Hand can support.

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Join over 4,000 accommodation providers who already trust Housing Hand.

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What can Housing Hand do for you?

Reduce your financial risk

Since 2013 Housing Hand have a proud record of settling 100% of all valid claims, even during challenging social and economic periods, such as Covid & Brexit.

Ensure you remain compliant

Remove your risk of financial penalties and legal consequences with the Housing Hand ID Verification. Take the risk and admin burden off your team, to ensure you are fully compliant with minimal effort.

Cover your costs during student void periods

Under the Renter’s Rights Bill tenants can provide two months’ notice at any time during their tenancy, potentially leaving student landlords with void periods. Find out how we are supporting our student accommodation providers with void period cover.

Support your tenants with their health and wellbeing

Every tenant guaranteed by Housing Hand will have access to our HealthHero 24/7 virtual GP and wellbeing support.

Provide free qualified leads to help you fill your rooms

Many international students and working professionals find Housing Hand before visiting the typical UK property marketplaces, meaning we can provide our partners with high quality, unique leads for free via our house finder service.

Save valuable time and resource

Our SRA legal & collections team will reduce overheads in recovering defaulted rent. We take an ethical approach to working with tenants & their co-signers, whilst easing the burden and legal costs associated with default rent payments. We keep more tenants in tenancy with our mediation process to support tenants getting back on track and avoiding void periods.

ID Verification

What is ID Verification?

ID verification is the process of confirming your tenants’ identity with accuracy, speed, and full compliance. With Housing Hand’s market leading checks, you can reduce your risk of fines, sanctions and legal consequences, while providing your tenants with a safe, secure onboarding experience.

Our best-in-class KYC (Know Your Customer) technology ensures that every tenant is verified against the most up-to-date legislation, giving you complete confidence in who you let to.

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Guarantor

What is a rent guarantor?

Housing Hand offer a fully comprehensive rent guarantor service that can be offered to all students and professionals from the UK and abroad.

We offer a full 12-month liability cover for rental arrears and damages/dilapidations, with an additional cover for professional eviction costs, if any are incurred during the tenancy.​

Find out more

A-Void

What is A-Void?

A-Void was designed to help student HMO landlords navigate the potential challenges of void periods under the Renters’ Rights Bill with students leaving their accommodation early.

This new service to Housing Hand partners is available at no extra cost to tenants or student landlords.

Find out more
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House Finder

What is the house finder service?

Our free house finder service allows you more control and interaction with potential leads looking for accommodation in your area, many of which come to Housing Hand ahead of the major portals.

We send 1,000’s of qualified leads every year, for free to our accommodation partners. All of these can be found in your dedicated portal area.

Meet the Business Development Team

James Maguire

Sales & Business Development Director

Dani Smith

Sales Manager

Rene Newby

Senior Account Manager

Rena Lewis-Williams

Senior Account Manager

Jennifer Jemihe

Account Manager

Haji Conteh

Senior Account Manager

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What our customers say

We have been working with Housing Hand for a number of years now, because they are an essential resource to refer students to who struggle to find an acceptable personal guarantor in the UK. This is particularly relevant for HEI students trying to source accommodation in the expensive London rental market. The team are really helpful and are a key attendee at our annual Housing Fair to prepare students making the transition from halls into the private sector.

Barbara Ashcroft, Head of Housing Services, Queen Mary University of London

Housing Hand has proven to be an invaluable partner for us, especially in cases where students do not have UK-based guarantors. Your service has opened up opportunities for these applicants to secure rental properties through CJ Hole, enabling them to pay rent on a monthly basis instead of the conventional upfront lump sum. This flexibility is greatly appreciated by our clients and has made the process of renting much more accessible. Housing Hand also provides peace of mind to landlords. Knowing that 100% of the rent is covered, even in the event of payment issues from tenants. This not only benefits landlords financially but also reduces the administrative burden associated with rent collection and potential disputes.

Magdalena Lunitz, Tenancy Co-Ordinator, CJ Hole

Housing Hand provides a fantastic service and we tell all of our students about its guarantor service. For students who do not have a UK guarantor, the service helps them avoid a tricky situation. We have many international students who cannot provide a UK based guarantor and a good percentage of UK students that also meet the criteria. We have found that students feel a greater peace of mind knowing that such a service exists. At Essex University we strive to be the world’s most student-centred organisation. It feels good that we are able to work with Housing Hand to take away the worry and help our students through their journey at university.

Ruth Paige, Lettings Manager, SU Homes Essex

Housing Hand Limited is our go to UK guarantor company for both UK and International tenants. It’s an essential service for some of our tenants, particularly the International students, who do not have a guarantor or the guarantor doesn’t meet the referencing requirements, and are unable to pay the full rent in advance. They would not be able to rent a property without the help of Housing Hand limited. The staff very friendly, helpful and professional. Housing Hand’s business fits perfectly with our needs as a business and since the implementation of their online platform the process has become even easier.

Rachael Rodgers, Lettings Manager, Loc8me

I have greatly enjoyed working with the team at Housing Hand for the past year. The staff is efficient with solving problems in a timely and professional manner. It is a great alternative for tenants who do not have a guarantor and the process is quick and easy. I am looking forwards to continue working with the team in the future. I would recommend them to anyone!

Petra Razoare, Lettings Negotiator, Moving Places

We have been using Housing Hand for over 8 years now and have been consistently impressed with their helpful and thorough service, the team is always friendly and accommodating when it comes to getting agreements signed quickly. Housing Hand is a win-win for tenants and landlords as it is excellent alternative for those who cannot provide a UK guarantor or pay their rent upfront and keeps our landlords happy as 100% of their rent is guaranteed. An outstanding service that Pavilion Properties would highly recommend.

Francesca Dace-Horton, Lettings Negotiator, Pavilion Properties Brighton

Our relationship with Housing Hand has been built up over many years as a trusted source when students find it difficult to find a UK based guarantor. Working with the team is really, really good. It’s easy to onboard, and we have a single source of truth dashboard for our teams to see the status of an application. Ultimately this means happy teams, and crucially, happy students. Long may our relationship with Housing Hand continue. 

Lee Rawlinson, Homes for Students

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