Chasing missed rent payments costs time, it costs money, and it takes up valuable resource from your team.
At Housing Hand, we are proud of our 100% pay our rate on all valid claims with our trusted UK guarantor service to accommodation providers in the UK. Join thousands who are already onboard.
Best for: Individual landlords and smaller portfolios
Your tenants purchase guarantor coverage directly, and you benefit from the protection. Simple, effective, and proven having supported over 100,000 tenants.
Best for: Growing portfolios (50+ tenancies per year)
Once we are guaranteeing 50 or more tenancies annually for your tenants, you have access to discounted rates that can be passed on to your tenants. Make your properties more attractive and affordable while maintaining the same level of protection.
Best for: Growing portfolios with diverse tenant needs and lower average rent (100+ tenancies per year)
Some tenants need full coverage; others may need less. This offers the same volume threshold as our standard volume discount but with reduced liability cover.
Best for: Large accommodation providers (200+ units)
For PBSA apartment buildings and large-scale providers, purchase guarantor coverage for all your tenants in one package. Building-wide protection means every room or apartment is covered, reducing risk across your entire portfolio.
| Packages | Standard cover | Volume-based discounts | Volume with reduced liability | Block bookings |
| Average payout | 28 Days | 21 - 27 Days | 21 - 27 Days | 21 - 27 Days |
| Portal access | _ | |||
| Discounted rates provided to your tenants | _ | |||
| Minimum tenancies within a 12-month period | No minimum | 50 | 100 | 50 |
| No costs to you as an accommodation provider | ||||
| Free 24/7 virtual GP and wellbeing support for your tenants | ||||
| Tenants can opt to spread their guarantor fee monthly throughout their tenancy, with no costs until they move in | ||||
| 10% discount to tenants when they pay their guarantor fee up front, this is in addition to any discounts you may receive in your partner package | ||||
| Damage cover, including pets, subject to limits | ||||
| Access to additional Housing Hand services including Depositless, ID verification and free leads through House Finder | ||||
| Payouts take place as and when required, subject to submitting the relevant documentation, we don’t wait until the end of the tenancy | ||||
| Reduced liability on your cover to help reduce costs | _ | _ | _ | |
| Reduces admin for your team | _ | _ | _ | |
| Provides a competitive edge with an added incentive to book accommodation | _ | _ | _ |
Guaranteed rent payments
With Housing Hand as your tenants’ guarantor, you can be confident your rent is paid on time. Since 2013, we’ve already settled over XXX in rent.
Remove collection costs
Save time and money by letting Housing Hand handle late payments, so you don’t have to chase tenants.
Manage your cash flow
Enjoy peace of mind knowing your rental income is secure and your outgoings are always covered.
Proven track record
Since 2013, we’ve partnered with more than 4,000 accommodation providers across the UK.
Partner with Housing Hand
Contact our Business Development team to discuss your portfolio and needs. We’ll help you determine which package works best for your properties and tenant profile.
Tenants get covered
Depending on your chosen agreement, tenants either purchase coverage directly or you provide it as part of your tenancy agreement. Either way, you gain complete protection.
Rent gets paid
Your tenants pay rent as usual. If they can’t make a payment, we step in. You claim in your dedicated portal, and once we have all the paperwork you will receive your rent within 28-35 days of submitting your invoice.
Our Business Development team can guide you through setup, which typically takes just one conversation and confirmation of our T&Cs.
We’ve designed the process to be as straightforward as possible. Once you’re on board we would also love to do some training with your team to ensure the default process is as smooth as possible.
Yes. We are proud of our 100% payout rate on all valid claims. We’ve settled over £4.3 million in rent over the last four years. And in 1/3 of cases, we get the tenant back on track to remain in tenancy.
You will be asked to submit evidence into your dedicated portal. Once we have everything we need, our average payout time is 28 – 35 days from claim submission.
Coverage includes rent payments when your tenant cannot pay the cover varies depending on the guarantor package you choose. It also includes damages including pet damage.
Costs vary by coverage and your portfolio size. In most scenarios, tenants purchase the coverage directly through Housing Hand at no cost to you. For block bookings, you purchase coverage but gain building-wide protection. Our Business Development team can provide exact pricing based on your needs. Book a call with them today.
Our Standard cover is designed exactly this. There’s no minimum number of properties required. Even if you only have one rental property, you can benefit from guaranteed rent payments.
Simply book a call with our business development team. We’ll spend some time on the call understanding more about your requirements, answering any questions you might have, and determining which solution will be best for you and your tenants.
Whether you’re a PBSA, private landlord, letting agent or university, join the 4,000+ accommodation providers who have already made the switch to guaranteed rental income.
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